iOS 4 Update: Lost All Your Contacts on Your iPhone? Here’s How To Get Them Back

StatsNote: I haven’t bothered to try iCloud yet. Commenters below demonstrate this process works in iOS 5 and with iCloud.

I first posted on this process back in May of ’09. After the release of  iOS 4 on June 21st, I noticed a big jump in traffic to my blog post. So I thought it was time to update the post using screenshots from  iOS 4. 

I sync my iPhone, MacBook and iMac over MobileMe. I like that a change in an appointment or contact on one device shows up on the other two.  But on a few occasions I have opened my iPhone to find that all my Contacts were gone. This calamity mysteriously happened on its own. (I did not make any setting changes to lose my contacts.) But here’s how I got them back. 

Assumption: This process assumes that you are using MobileMe to store your contacts. Before you begin the steps below, I suggest you go to your MobileMe account and confirm that your contact are there. Assuming your contacts are on MobileMe, here’s the way to get them back to your iPhone.

1. On my iPhone I went to “Settings” and picked “Mail, Contacts, Calendar.” All the email accounts you have on your iPhone will be there as choices along with your MobileMe account. See below.
  1_iphone_contacts

2. Under accounts I selected my MobileMe account. You get a list of all the data that MobileMe is syncing. See below.

2_mobile_me

3. I turned Contacts “Off.” (It’s the only sync I turned off.) You get the dialogue box below asking you if you really want to do this. I chose “Delete from My iPhone” since I did not want to run the risk of duplicating contacts. (Remember, that I had already confirmed that all my contact are backed up on my MobileMe account.)

  3_cancel_contacts

4. As the process of deleting progressed, I got this confirmation.

4_cancel_contacts

4. Once the process was finished, I waited a few seconds then I went back to the screen in Step 2 above and turned Contacts back “On.”

Re-synching your contact to your iPhone takes a new minutes – don’t panic!

When I reopened my iPhone contacts,  initially they were all gone. But I could see the sync icon running and after about 5 minutes all my contacts were back. Your time will depend on how many contacts you have and whether your are running on a wifi network. Note on this last step you might have to open and close Contacts a few times to get your iPhone to force a MobileMe sync.

Capture Group Feedback with iPhone Dragon Dictation

Iphone-dragon-dictationThis week I've been leading small group sessions with high school teachers focused on "Looking at Student Work." (I'll report back in a blog post later this week). Along the way I've been gathering teacher feedback in written form with the goal of adding some of their comments to the blog post.

Today, during a break between sessions,  I decided to use my iPhone Dragon Dictation program to save me typing out the feedback. I read some teachers' written comments into the program. Within 10 seconds the program turned them into text. I then copied and pasted the text into an iPhone memo. I emailed the memo home to review and edit later. 

Not bad for a free program! 

Already I'm thinking of many other ways to integrate this into instruction and staff development.

Note: The sentence I read to produce the text in screen shot above was "I just used my iPhone "Dragon" dictation program to capture teacher feedback in small group session and convert to text and it worked." Very accurate transcription!

PS. Tomorrow  I plan to let them dictate directly into the iPhone. Saves a step, but I have the feeling it might feel a bit intimidating. I'll let you know.

Does Your Business Work for Mobile Users? Three Design Tips

A recent post on Business Week "The Tech Beat" confirms my casual observation that "Wi-Fi Hotspot Use Shifts from Laptops to Handhelds" 

More people are accessing Wi-Fi hotspots at cafes and airports via handheld devices, according to a new study from In-Stat. While, last year, devices like smartphones accounted for 20% of total connects to Wi-Fi hotspots, in 2009 that number jumped to 35%. And by 2011, smartphones should account for half of hotspot connects — and challenge laptops’ dominance of Wi-Fi hotspots, In-Stat estimates. more

For the last month I've been "on the road" and away from my desktop. I've been almost totally reliant on my iPhone for all my online activities. I can attest to the fact that many businesses will need to retool their web presence to accommodate the new flood of smartphone / handheld users. 

My web design skills topped out with FrontPage '98 so I'm in no position to offer design specifics. But here's a few end user observations based on my smartphone-only month.

Login  1. Internet cafes, keep your wifi login simple. I'm not applying for a mortgage – I just want to use your wifi connection. My favorite login is at Portland Oregon's Ace Hotel. (iPhone screenshot at left) A simple button you "press." It "toggles in" and you are online. No disclaimer to read / agree.

2. Businesses, pay your web designer a few extra bucks and have her develop a second mobile version of your website. Check out the Amazon mobile web version on a smartphone – fast, functional and fully integrated with typical Amazon account functions.

3. Businesses, if you don't develop a mobile version of your site, at least kill off your graphic – intensive splash page. I'm surprised at the number of businesses that have a start page that isn't even visible on my iPhone. No links to click on  - no way into your site from my phone. You own a restaurant. I'm in town looking for a place to eat. Did you think I'd bring my desktop? Your site doesn't even talk nice to Yelp! 

OK – I'm done ranting. Happy new year to all my readers.

Technical note:  I broke down and dragged my laptop to a Portland cafe to post this. Their wifi login disclaimer runs – 5 pages, 22 paragraphs, 1379 words and has a 16 pixel "I agree button" buried at the bottom of the page. 'Nuff said.

Lost All Your Contacts on iPhone? Here’s How to Get Them Back

Me I sync my iPhone, MacBook and iMac over MobileMe. I like that a change in an appointment or contact on one device shows up on the other two.  But MobileMe has a problem! Twice in the last week I have opened my iPhone to find that all my Contacts were gone. This calamity mysteriously happened on its own. (I did not make any setting changes to lose my contacts.) But here’s how I got them back. 

Note: This post detail the process for restoring contacts when running iPhone 3.0 software. If you are using iOS 4, follow this link to my July 2010 update.

1. On my iPhone I went to “Settings” and picked “Mail, Contacts, Calendar.”

All the email accounts you have on your iPhone will be there as choices along with your MobileMe account. 

Mcc

2. Under accounts I selected my MobileMe account. You get a list of all the data that MobileMe is syncing. 

Mm

3. I turned Contacts “Off.” (It’s the only sync I turned off.) You get this dialogue box asking you if you really want to do this. Be brave and agree to “Stop Syncing” your Contacts. 

Stopsync

4. I waited a few seconds then I went back to the screen in Step 2 above and turned Contacts “On.”

5. I gave the iPhone some time to sync. It probably helps to be on wifi.

6. When I reopened my Contacts on my iPhone, they had all returned. Note on this last step you might have to open and close Contacts a few times to get your iPhone to force a MobileMe sync.

I have no idea why this is happening. Looks like MobileMe has some work to do!